READY TO WELCOME YOU BACK TO NAPA VALLEY!
Our sense of caring for one another is stronger than ever during this global pandemic.
We believe the true nature of hospitality at this extraordinary time involves trust and a demonstrated concern for everyone’s health and well-being. The Napa Valley lodging community has worked diligently with state and local governments to develop guidelines to thoughtfully and methodically reopen our region to visitors in a way that will reduce the risk of the spread of COVID-19. These are just some of the ways we’re taking responsibility for the greater effort of protecting public health:
TOP 5 CLEANING AND SAFETY MEASURES IN OUR GUEST ROOMS AND ON OUR PROPERTY
Guest rooms are disinfected to the highest levels required by CDC and county guidelines. We go above and beyond; our antibacterial/antiviral fogger is the most thorough sanitation method for use against COVID-19 available today.
Daily health screening of all staff, including temperature checks, use of face coverings, frequent handwashing, and extensive training to exceed cleanliness standards.
Social distancing measures are practiced in our General Store & Cafe’s public spaces for guests, staff, and customers. Masks are required for all.
Contactless check-in to your sealed, sanitized room. Our famous hospitality via our around-the-clock virtual concierge and our online FAQs are here to ensure every question is answered promptly, every need met.
Complimentary protective amenity kits provided for all guests with disposable masks, gloves, and hand sanitizer.
We fully understand you may have personal concerns about travel at this moment and as the situation develops in the near future. Everyone will find their own level of comfort. We’re here for you to answer any questions about our property, services, and practices as well as what you can expect in terms of experiences in our region.
Be well, and we look forward to welcoming you, whenever that may be.